Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

Shipping via Canpar or Canada Post

Do You Ship Internationally?

No, contact store for details.

How Long Will It Take To Get My Package?

Expected Delivery times: Ontario & Quebec 4-5 Business Days Manitoba, Alberta, Sask., BC, Nova Scotia, Halifax, Yukon, & NWT 5-10 Business Days.

PAYMENT

What Payment Methods Are Accepted?

We accept all major credit cards. Interac, Visa Debit, Visa, Mastercard and Amex.

Is Buying Online Safe?

Our website is secured while making an online payment. Your personal information will not be stored.

Order & Returns

How do I place an Order?

Press the Buy Now or use the Checkout method on the website.

How Can I Cancel Or Change My Order?

Please contact the store for any order cancellations or changes to your order.

Do I need an account to place an order?

We recommend having an account to save previous orders from us or to check previous orders that you have placed on our website.

How Do I Track My Order?

Once your order has been shipped, you will receive a tracking number from our shipping department. Please wait up to 2 days to have your tracking number update.

How Can I Return a Product?

Please contact the store or e-mail us to have your product returned.

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